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FAQ/Help

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 Need Assistance?
 Call: 881-7845


 Ordering Hours
 Mon Lunch:
 10:30am - 1:00pm
 Mon Dinner:
 4:00pm - 8:30pm
 Tue Lunch:
 10:30am - 1:30pm
 Tue Dinner:
 4:00pm - 8:30pm
 Wed - Thurs Lunch:
 10:30am - 1:30pm
 Wed - Thurs Dinner:
 4:00pm - 9:00pm
 Friday Lunch
 10:30am - 1:30pm
 Friday Dinner
 4:00pm - 9:30pm
 Saturday Dinner:
 4:00pm - 9:30pm
 Sunday Dinner:
 4:00pm - 8:30pm
 Orders Must be
 placed between
 These Times.


 
How much do you charge for delivery?
Our standard delivery charge is $5.00. Delivery fees are also subject to increase if you live an unusually long distance from the restaurant which you are ordering from. If your restaurant subtotal is $65 or more, the delivery charge is $10 and an automatic gratuity is charged for the driver’s tip.
Do you accept call-in orders?
We accept call in orders anytime during our office hours.
Sunday:
  • Lunch: 11:00am - 4:00pm
  • Dinner: 4:00pm - 8:30pm
Monday - Tuesday:
  • Lunch: 10:00am - 1:30pm
  • Dinner: 4:00pm - 8:30pm
Wednesday - Thursday:
  • Lunch: 10:00am - 1:30pm
  • Dinner: 4:00pm - 9:00pm
Friday:
  • Lunch: 10:00am - 1:30pm
  • Dinner: 4:00pm - 9:30pm
Saturday:
  • Lunch: 11:00am - 4:00pm
  • Dinner: 4:00pm - 9:30pm
Do you Deliver Outside of Springfield?
Currently our delivery system is set up by zip code. If you live in any one of the following zip codes you are eligible for delivery from QuikDine.com.
65802, 65803, 65804, 65806, 65807, 65809, 65810, 65619
How do I change an order after I’ve already placed it?
If you need to add or subtract an item from an order, or change any other information regarding your order, you will need to call us. If you need to make drastic changes, it might be easier for you to place a second order and have us cancel the initial one.
How do I confirm that my order has gone through?
When your order is placed you should see a “thank you” screen that gives you the option to view a text based version of your order. Click here for a sample. If you entered an e-mail address with your information, you should also receive an e-mail receipt that you can print or save. If you do not see a “thank you” screen or did not receive an e-mail and think you should have, feel free to call us to confirm that your order went through.
What are my payment options?
We provide several payment options to choose from. You can pay cash to the driver when they arrive with your food. You can also pay online with a credit or debit card, or you can use QuikDine.com’s Corporate Account Program and pay for all of your meals in one monthly statement.
Do I have to use my credit card online?
QuikDine.com uses SSL (Secure Socket Layer) technology to ensure your transactions are safe, but if you would rather give us your credit card information over the phone, place your order as a cash order and then call us to let us know you need to change your payment method.
Do you have a delivery minimum?
For most restaurants the subtotal needs to be at least $15 before you can place your order. The exception is Sakura with a $20 minimum.
How long does it take to deliver an order?
It takes an 45 to 75 Minutes to deliver an order if you choose a delivery time of “Soon as Ready.” If you choose for your order to be delivered at a specific time, your order must be placed at least one hour before that time. Please note: during peak delivery times and inclement weather, additional time may be required.
How long in advance can I place my order?
You can place your order anywhere from one hour in advance to days or even weeks in advance.
What are your Ordering Hours?
Sunday:
  • Lunch: 11:00am - 4:00pm
  • Dinner: 4:00pm - 8:30pm
Monday - Tuesday:
  • Lunch: 10:00am - 1:30pm
  • Dinner: 4:00pm - 8:30pm
Wednesday - Thursday:
  • Lunch: 10:00am - 1:30pm
  • Dinner: 4:00pm - 9:00pm
Friday:
  • Lunch: 10:00am - 1:30pm
  • Dinner: 4:00pm - 9:30pm
Saturday:
  • Lunch: 11:00am - 4:00pm
  • Dinner: 4:00pm - 9:30pm

 Orders Must be placed between These Times.
 Some Restaurants may close before Quikdine.com does
I don’t always have access to the internet, do you have printed menus?
QuikDine.com does not normally have printed menus. We do have CDs available that can be used on a computer that is not connected to the internet. You can simply browse the menus or create orders which can then be called-in or faxed. There is also our “Printable Menus” tool that you can use to generate printer friendly menus for your favorite restaurants.
I have a Quikdine.com coupon code (or gift certificate), how do I redeem it?
You must redeem your gift certificate code when you are filling out the information form of where you want your food delivered too. In the Box that says "Promotion or Gift Certificate Code." You merely put in your code then click validate and select the amount you want to go towards your order.
How does SpringfieldBeverage.com work?
You can order from SpringfieldBeverage.com with or without ordering a meal from QuikDine.com. SpringfieldBeverages.com’s standard delivery fee is $6.25; however, if you order in conjunction with a QuikDine.com meal; the delivery fee is only an additional $2.00 to your QuikDine delivery fee.

SpringfieldBeverage.com can help you with catering and events. Call us or fill out our online “Book Your Event” form. We also have a walk-in store located at 4560 S Campbell Suite T Springfield MO 65810 in Springfield offering discounted prices.
HELP! I can’t seem to place my order.
There are a few reasons why this might occur. You may want to try using our Alternate Shopping Cart. If you still have trouble, check to see if you are running any ad-blocking software. Some pop-up and ad-blockers will block JavaScript which our site uses to place your order. You may also check and make sure your browser has JAVA enabled and is installed properly (e.g. in IE 6 choose the Tools menu, then internet options and click the advanced tab to check for Java Settings). If you are still having trouble please call us.

Try this: Is this square below red or blue? If it is red or missing, you may have ad-blocking software activated.
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HELP! Whenever I add items to my cart, my browser crashes or freezes.
Some older browsers and the Macintosh version of Internet Explorer have trouble using our site. We suggest updating your browser, using an alternate one, or trying our Alternate Shopping Cart.

Note: Although Internet Explorer on Macintosh has had trouble on our site, the Safari browser and new versions of Netscape (7) should work fine.
If you are still having trouble feel free to call us.
Still have Questions? Contact us at:
web@quikdine.com
(417)881-7845